FAQs

These are some of the Frequently Asked Questions that Dove Properties receive:

For Student properties there is also a small non-refundable administration fee of £65 per person (inclusive of VAT) to cover our costs in setting up the tenancy. For "Professionals" the administration fee is £118.80 (£99 plus VAT) per person due to the extra referencing and credit checking involved.

No, Utility bills are not normally included in the rental price (unless otherwise specified). As tenants, you are responsible for the payment of Gas, Electricity and Water. We generally advise that tenants should budget between £5.00 and £10.00 per person per week for their bills. You will also be responsible for the cost of any Telephone and Internet for the property.

Yes all properties have a current Gas Safety Certificate. They are checked annually.

Sheffield City Council have recently made the majority of student areas into "Parking Permit Only" zones. A number of permits are usually allocated to residents. To check if your property falls into a permit zone, and how many permits you are allowed, please contact Sheffield City Council Parking Services on 0114 273 5469 or visit their website http://www.sheffield.gov.uk/roads-and-transport/parking/permit-parking

Most tenants find that insuring their personal belongings is a sensible option but is not mandatory requirement. Please speak to us to obtain a very competitive quote for the whole household.

Full time students are exempt from paying Council Tax. However if you have recently left University or are not a full time student you will be required to pay Council Tax. If this is the case please visit http://www.sheffield.gov.uk/council-tax and follow the instructions. 

Under new Government regulations which came into effect in 2006, all properties inhabited by 5 or more occupants, which have 3 or more habitable storeys must now be "licenced" with the local council. Dove Properties have applied for a licence for all our "licensable" properties (which meet these criteria) and these are currently being processed by Sheffield City Council. Copies of licenses are available upon request from our office once issued by Sheffield City Council.

Yes, new government regulations mean that, as of October 2008, every property must have an Energy Performance Certificate. They are available to view on request from our office. 

We usually take the rent every quarter and will require standing orders/ BACS payments to be set up by tenants for the rent due dates. These are:

20th June

1st October (or 6th if you rely on the student loan to pay your rent)

1st January (or 19th if you rely on the student loan to pay your rent)

1st April (or 20th if you rely on the student loan to pay your rent)

Note: we are unfortunately no longer able to take any rents via post dated cheques

Simply select the properties you are interested in from our website and then either Telephone us on 0114 2660 660, Text us on 07818 595 051, Email us on info@doveproperties.co.uk , or use the "Viewing Enquiry Form" on our website. Suggest days and times when all your group are all available, and we will set up a viewing appointment. One of the Dove Properties team will meet you at the property and show you around and answer any questions you may have. We ask that you do not just go round to the property and knock on the door without an appointment. We like to do professional conducted viewings and make sure our existing tenants have had notice that we are coming. Where possible we prefer to show your whole group around the properties in just one visit so as to minimise disruption to current tenants.

The vast majority of deposits are for £200 pounds per person, payable by BACS to our account. If renting a one bedroom student flat for 1 person, the deposit would usually be £300 for the flat.

Legally this is not possible. Contracts are legally binding for the full duration of the contract, so you should all be sure of your plans before you sign for a property. Should you wish to leave the property before the end of the contract, we will only release you from your commitment if you can find a suitable replacement tenant who can take on your contractual responsibilities until the end of the contract. This person must be acceptable to us and we must have written consent from the rest of your housemates agreeing to the change in tenant.

Yes, your deposit is held in a separate "ring fenced" account and is protected under government "Tenancy Deposit" regulations with www.mydeposits.co.uk

Keys are available for collection, by appointment, Monday to Friday 9.00am - 4.30pm

Please make sure all of your group have considered the implications of signing for a property, taking advice where necessary. If you decide that you wish to go ahead, please get in touch. with us as quickly as possible so we can take it off the market and reserve it for you whilst we deal with the contractual arrangements. We will make an appointment for your group to come to the office to sign the contract. At that time we will take the deposit, the post dated rent cheques and the administration fee from all tenants

Virtually all of our Student Accommodation properties in Sheffield are available on 12 month contracts. The Contract will be a "Joint and Several Assured Shorthold Tenancy Agreement" from the 1st July to 30th June. It means that you are all jointly liable for all the rent for all the property i.e. you rent the whole property from us as a group, not on a room by room basis.

We always give our current tenants first refusal on the property. We will write to you in October asking you if you wish to stay on for another year. If you do wish to stay on, please get in touch in good time so we can reserve the property for you.

Yes you will. On a "Joint Contract" however you will only need just one license per property. These can be purchased online at www.tvlicensing.co.uk

As a minimum, the property will have battery operated smoke alarms fitted. Please note the tenants are responsible for testing all smoke, heat and carbon monoxide detectors fitted in the property on a regular monthly basis and to replace the batteries as necessary.